NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

Care Coordination Presentation to Colleagues 

Hi, my name is _________, and I am very excited to have this chance to highlight the key components of care coordination and change management in healthcare (NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues). As we traverse the ever-changing environment of patient care, it is becoming increasingly important that we communicate and work effectively within interdisciplinary teams to provide complete and holistic treatment. This session will look at the complexities of the care coordination process, including its importance in improving patient outcomes and the critical role that change management plays in executing effective care initiatives.

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NURS FPX 4050 Assessment 2 Ethical and Policy Factors in Care Coordination

Effective, Evidence-based, and Culturally Sensitive Strategies

Collaboration with patients and their families is paramount in achieving optimal health outcomes. Effective, evidence-based, and culturally sensitive strategies have been identified as crucial components in enhancing this collaboration (Tulane University, 2021). Drug-specific educational interventions and culturally sensitive strategies are crucial components of effective patient care coordination. One evidence-based approach involves tailoring educational interventions to address specific medications prescribed to patients. A study by Khalil et al. (2020) suggested that comprehensive education on medication management leads to improved adherence and better health outcomes. For instance, when prescribing medications with potential side effects or complex administration instructions, such as anticoagulants like warfarin or insulin for diabetes management, it is imperative to provide thorough education to patients and their families. 

One important strategy that has been extensively researched is the implementation of shared decision-making frameworks. These frameworks emphasize open communication between healthcare providers, patients, and their families, allowing them to discuss treatment options, risks, and benefits based on individual preferences, values, and cultural beliefs (Soni et al., 2022). Research has shown that shared decision-making not only increases patient satisfaction but also leads to better treatment adherence and outcomes. 

Other evidence suggests that utilizing health literacy tools and resources can enhance communication and understanding between healthcare providers and patients from diverse cultural backgrounds (Nantsupawat et al., 2020). Tailoring health education materials to match patients’ literacy levels and cultural preferences ensures that information is accessible and meaningful.  

Culturally sensitive approaches, such as using interpreters or cultural brokers, when necessary, have been found to facilitate clear communication and foster trust between healthcare providers and patients. Engaging patients and their families as partners in care has also been supported by research, indicating that respecting their autonomy and involving them in care planning and goal setting leads to improved outcomes (Ludwig et al., 2021). When patients feel empowered to actively participate in their care, they are more likely to adhere to treatment recommendations and achieve desired health outcomes.

Enhancing Patient Experience Through Effective Change Management

Change management plays a pivotal role in shaping the patient experience and ensuring the delivery of high-quality, patient-centered care. Under change management, several aspects directly influence elements crucial for exceptional care provision. Effective communication during transitional periods stands as a foundation, echoing patients’ strong preference for clear and transparent communication from healthcare providers (Haroun et al., 2022). This aspect is instrumental in mitigating the potential unsettling effects of change initiatives such as modifications in care processes or organizational structures.

Continuity of care, another critical aspect influenced by change management, underscores patients’ value for consistency in their care experiences, emphasizing the importance of maintaining seamless transitions and relationships with healthcare providers (Djukanović et al., 2024). Furthermore, patient-centeredness emerges as a central focus within change initiatives, as patients increasingly expect care tailored to their individual needs, preferences, and values (Engle et al., 2021). By soliciting patient feedback, involving them in decision-making processes, and adapting care practices accordingly, healthcare organizations can enhance patient-centered care delivery.

Patient Satisfaction and Patient Experience

Patient experience and patient satisfaction represent two distinct but interconnected aspects of healthcare provision. Patient experience encompasses the entirety of a patient’s journey through the healthcare system, including their interactions, perceptions, and emotional responses (Liipfert & Theresa, 2022). It encompasses elements such as the quality of care, communication effectiveness, respectfulness, and meeting both physical and emotional needs. Conversely, patient satisfaction is specifically focused on the patient’s overall assessment of their experience and whether it aligns with their expectations (Liipfert & Theresa, 2022). It gauges the degree of contentment a patient feels regarding various aspects of their care, such as waiting times, facility amenities, and interactions with healthcare staff. 

While patient satisfaction is crucial, it is important to note that a patient can be satisfied with their care even if the overall experience lacks certain patient-centered elements or fails to meet the highest quality standards (Liipfert & Theresa, 2022). Therefore, healthcare organizations must prioritize not only satisfying patients but also ensuring that their experiences are characterized by empathy, respect, and effective communication – attributes highly valued by patients and essential for delivering truly patient-centered care

Ethical Foundations of Coordinated Care Plans

Ethical decision-making serves as the foundation for the development and implementation of coordinated care plans within healthcare settings. Patient care plans are based on principles such as beneficence, non-maleficence, autonomy, and justice, ensuring ethical standards are upheld (Podgorica et al., 2020). These principles also guarantee the preservation of individuals’ rights and dignity during care delivery. The rationale for coordinated care plans based on ethical decision-making lies in the recognition of the interconnectedness of various aspects of patient care and the need to address them comprehensively (Dhafer et al., 2021). By adopting an ethical approach, healthcare professionals acknowledge their responsibility to act in the best interest of patients while considering the potential risks and benefits of interventions.

Implication and Consequences

One logical implication of an ethical approach to care is the promotion of patient-centered practices. Ethical decision-making prioritizes the preferences, values, and autonomy of patients, thereby guiding the development of care plans that align with their individual needs and goals (Killackey et al., 2020). This approach fosters a collaborative relationship between healthcare providers and patients, empowering individuals to participate actively in decisions regarding their care. Furthermore, an ethical approach to care emphasizes the importance of transparency and honesty in communication.

Healthcare professionals are encouraged to provide patients with accurate information about their health status, treatment options, and potential outcomes, enabling them to make informed decisions (Killackey et al., 2020). This commitment to truth-telling establishes trust between patients and providers and facilitates shared decision-making processes.

Underlying assumptions guiding ethical decision-making include the belief in the inherent worth and dignity of every individual. Additionally, there is an emphasis on respecting autonomy and self-determination. Lastly, there exists an obligation to prioritize the well-being of patients above all else (Otis & Williams, 2023). These assumptions shape the ethical framework within which coordinated care plans are developed and implemented, ensuring that ethical principles serve as the guiding force behind clinical decision-making.

Impact of Healthcare Policy Provisions on Outcomes and Patient Experiences

Healthcare policy provisions have a profound impact on various aspects of healthcare delivery, including patient outcomes and experiences. One significant aspect to consider is how policy provisions shape access to care. Policies related to healthcare financing, insurance coverage, and reimbursement rates directly influence patients’ ability to seek and receive necessary medical services (Organization, 2021). For example, policies expanding Medicaid eligibility or providing subsidies for insurance premiums can improve access to care for low-income individuals and underserved populations, leading to better health outcomes and enhanced patient experiences (Medical Association, 2024).

Implementing policies to expand Medicaid eligibility, as seen under the Affordable Care Act (ACA), holds significant promise for improving healthcare outcomes and patient experiences. By broadening coverage to previously uninsured individuals, such policies aim to enhance access to essential healthcare services. This expansion not only reduces the number of uninsured but also ensures a more consistent source of care for individuals, thereby promoting continuity of care, preventive measures, and better management of chronic conditions. 

The logical implications and consequences of Medicaid expansion are far-reaching. By diminishing the uninsured rate and bolstering access to care, such policy shifts are anticipated to yield improved health outcomes and enriched patient experiences (Andis Robeznieks, 2020). These changes are evidenced by a notable uptick in patients reporting a usual source of care in states that have embraced Medicaid expansion. Moreover, expanding eligibility criteria for Medicaid can potentially alleviate long-term healthcare costs by fostering preventative care, thus curbing the need for expensive emergency interventions and advanced disease treatments.

Evidence by Andis Robeznieks. (2020), suggested that Medicaid expansion initiatives have led to significant reductions in uninsured rates and notable improvements in access to care. While specific statistical data can vary, this study indicated a positive correlation between Medicaid expansion and patient-reported outcomes such as increased access to a consistent source of care. These findings underscore the tangible benefits of policy provisions aimed at broadening Medicaid eligibility, ultimately bolstering healthcare outcomes and patient experiences.

Spotlighting the Integral Role of Nurses in Care Coordination

The role of nurses in coordinating and ensuring the continuum of care is paramount to the success of healthcare delivery systems. Nurses serve as linchpins in the interdisciplinary team, orchestrating seamless transitions between different phases of care and various healthcare settings (Harper, 2022). Their unique position allows them to advocate for patients, facilitate communication among healthcare professionals, and provide holistic support throughout the care journey.

Nurses possess the expertise to assess patient needs, develop comprehensive care plans, and monitor progress, thereby playing a vital role in optimizing patient outcomes and experiences (Harper, 2022). By raising awareness of the nurse’s indispensable role in care coordination and the continuum of care, healthcare systems can better leverage their skills and contributions to deliver high-quality, patient-centered care.

Conclusion – NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

Effective care coordination and change management are essential components of delivering high-quality, patient-centered healthcare. By implementing evidence-based strategies and leveraging ethical principles, healthcare professionals can enhance patient experiences and improve outcomes. Additionally, analyzing the impact of healthcare policy provisions allows for a deeper understanding of how systemic factors influence patient care. Furthermore, recognizing the integral role of nurses in care coordination highlights the importance of interdisciplinary teamwork in achieving optimal patient outcomes.

References

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: American Medical Association. (2023). How Medicaid expansion has improved care access, outcomes. American Medical Association. https://www.ama-assn.org/delivering-care/patient-support-advocacy/how-medicaid-expansion-has-improved-care-access-outcomes

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Andis Robeznieks. (2020, November 11). 5 years of evidence shows how expanding Medicaid boosts health. American Medical Association. https://www.ama-assn.org/delivering-care/patient-support-advocacy/5-years-evidence-shows-how-expanding-medicaid-boosts

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Dhafer, N., Hezam, M., Mahdi, A., Sulayyim, A., Saleh, D., Al, M., Turki, S., Binhamim, A., Nasser, A., Alyami, M., Muhammed, S., Lasloum, H., Naji, H., Al, M., Ghubar, A., Askar, J., & Lasloom, M. (2021). Pharmacists as healthcare advocates: Navigating ethical dilemmas and patient rights in an evolving healthcare landscape”. https://sjr-publishing.com/wp-content/uploads/2019/03/Pharmacists-as-Healthcare-Advocates-1.pdf

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Djukanović, I., Hellström, A., Wolke, A., & Schildmeijer, K. (2024). The meaning of continuity of care from the perspective of older people with complex care needs–A scoping review. Geriatric Nursing, 55, 354–361. https://doi.org/10.1016/j.gerinurse.2023.12.016

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Engle, R. L., Mohr, D. C., Holmes, S. K., Seibert, M. N., Afable, M., Leyson, J., & Meterko, M. (2021). Evidence-based practice and patient-centered care: Doing both well. Health Care Management Review, 46(3), 174–184. https://doi.org/10.1097/HMR.0000000000000254

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Fennelly, O., Cunningham, C., Grogan, L., Cronin, H., O’Shea, C., Roche, M., Lawlor, F., & O’Hare, N. (2020). Successfully implementing a national electronic health record: A rapid umbrella review. International Journal of Medical Informatics, 144(144), https://doi.org/10.1016/j.ijmedinf.2020.104281

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Haroun, A., Ayaad, O., Al-Ruzzieh, M. A., & Ayyad, M. (2022). The role of total quality management in improving patient experiences and outcomes. British Journal of Healthcare Management, 28(10), 1–8. https://doi.org/10.12968/bjhc.2021.0082

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Harper, A. (2022, October 14). Nursing leadership perceptions of clinical pathways after transitioning to an electronic health record in the acute care setting. Ruor.uottawa.ca. https://ruor.uottawa.ca/items/c7399ba7-26fc-4cf0-a3ae-63c6730e06e1

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Khalil, V., Blackley, S., & Subramaniam, A. (2020). Evaluation of a pharmacist-led shared decision-making in atrial fibrillation and patients’ satisfaction—a before and after pilot study. Irish Journal of Medical Science (1971 -), 190(2), 819–824. https://doi.org/10.1007/s11845-020-02343-y

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Khatri, R., Endalamaw, A., Erku, D., Wolka, E., Nigatu, F., Zewdie, A., & Assefa, Y. (2023). Continuity and care coordination of primary health care: a scoping review. BioMed Central Health Services Research, 23(1). https://doi.org/10.1186/s12913-023-09718-8

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Killackey, T., Peter, E., Maciver, J., & Mohammed, S. (2020). Advance care planning with chronically ill patients: A relational autonomy approach. Nursing Ethics, 27(2), 360–371. https://doi.org/10.1177/0969733019848031

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Liipfert, & Theresa. (2022). improving adherence to evidence-based guidelines for advanced practice providers treating patients with bipolar disorder: Exploring a practice change – ProQuest. Www.proquest.com. https://www.proquest.com/openview/918022b695cfd65fb695b6a43b3882ad/1?pq-origsite=gscholar&cbl=18750&diss=y

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Ludwig, C., Graham, I. D., Lavoie, J., Gifford, W., & Stacey, D. (2021). Ethical considerations for engaging frail and seriously ill patients as partners in research: sub-analysis of a systematic review. Research Involvement and Engagement, 7(1). https://doi.org/10.1186/s40900-021-00254-5

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Nantsupawat, A., Wichaikhum, O., Abhichartibutra, K., Kunaviktikul, W., Nurumal, M. S. B., & Poghosyan, L. (2020). Nurses’ knowledge of health literacy, communication techniques, and barriers to the implementation of health literacy programs: A cross‐sectional study. Nursing & Health Sciences, 22(3). https://doi.org/10.1111/nhs.12698

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Organization, W. H. (2021). Global patient safety action plan 2021-2030: Towards eliminating avoidable harm in health care. In Google Books. World Health Organization. https://books.google.com/books?hl=en&lr=&id=csZqEAAAQBAJ&oi=fnd&pg=PR7&dq=

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Otis, & Williams. (2023). A decision of one’s own: understanding individual autonomy in supported decision-making. Otago.ac.nz. https://ourarchive.otago.ac.nz/handle/10523/15472

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Podgorica, N., Flatscher-Thöni, M., Deufert, D., Siebert, U., & Ganner, M. (2020). A systematic review of ethical and legal issues in elder care. Nursing Ethics, 28(6), 895–910. https://doi.org/10.1177/0969733020921488

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Soni, G., Kumar, S., Mahto, R. V., Mangla, S. K., Mittal, M. L., & Lim, W. M. (2022). A decision-making framework for Industry 4.0 technology implementation: The case of FinTech and sustainable supply chain finance for SMEs. Technological Forecasting and Social Change, 180, https://doi.org/10.1016/j.techfore.2022.121686

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues: Tulane University. (2021, March 1). How to improve cultural competence in health care. Publichealth.tulane.edu. https://publichealth.tulane.edu/blog/cultural-competence-in-health-care/

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